There’s a saying that first impressions are the most important and hardest to shake, and this is something that applies to your brand and business. On a regular workday, it’s impossible to predict who’s going to be walking through your office doors—whether a potential customer, client, or partner—and it’s crucial that you make your reception area as welcoming as possible, especially when it’s pretty much visitors’ first point of contact with your business.
Here are a few ways that you can curate a welcoming reception area in your office!
Have a Strategic Layout
At first glance, your reception area should have a comfortable and open ambiance as this is more likely to set your visitors at ease and increase your chances of garnering a positive and professional image. That means that your reception area shouldn’t be filled with haphazardly arranged furniture as this will look visually cluttered and may elicit feelings of stress and unease. Instead, aim for a layout that is open, well-lit, and easily navigable.
It also helps to anticipate the movements of your guests as this may help inform your furniture arrangement. Naturally, the reception desk must be visible from the entrance, which will make it easy for visitors to locate and approach it, but you may also put a waiting area somewhere in between where they can settle and wait for their turns if needed.
Invest in Creating a Soothing Waiting Area
On busy days, chances are that your reception desk will be swamped with various inquiries, requests, and phone calls, which means that your visitors may be asked to wait for a few minutes before they can be accommodated. A great way to soothe any ruffled feathers is by ensuring that your waiting area provides a calming and relaxed environment for them to wait in.
One major component that any good waiting area should have is comfortable seating options, with a mixture of both upholstered sofas and chairs, as well as a coffee table with a few magazine options that guests can choose from. You can even choose to install a television screen, which will provide guests with a wide range of entertainment options to pass the time more quickly.
Set Up Some Greenery and Plants
Adding some plants around your reception area not only promotes a more calming atmosphere but also helps enhance your reception area’s aesthetic appearance. Furthermore, these plants can also contribute to a much healthier indoor environment by removing impurities from the air. When choosing which plants to set up in your reception area, look for plants that are relatively low maintenance and can thrive indoors.
Integrate Branding Elements and Signage
An office’s reception area is a great time to show guests and visitors what your business is all about. This can include your company’s logo, mission statement, and other visual elements such as images that represent your brand’s identity, journey, and contributions to society. Not only will this portray your company as professional and reputable, but also possibly appeal to guests’ logic and emotions in a way that may benefit you.
Don’t Forget the Little Details
When you’re looking to have a great welcoming area, it’s important to also think about the little details. The lighting of the space should be soft and ambient rather than incredibly bright and harsh as this may cause stress and discomfort to visitors. To strike the right balance, use a combination of both natural light and lighting fixtures to cast your welcome area in a cozier and more welcoming light.
You can also choose to incorporate subtle and pleasant scents and fragrances through air fresheners or diffusers, but make sure to choose neutral and light smells to limit the risk of triggering any allergic reactions. It’s also important to ensure that your staff is friendly, approachable, and professional to offer visitors the best possible experience.
Finally, it’s also worth considering using technological integrations to streamline processes such as registrations, while also providing technological services such as charging stations for guests’ use while they wait.
A great reception area helps guests view your brand and business in a more positive light, but it can only do this if everything’s properly cleaned and maintained. Rather than tasking your employees with additional tasks, you can instead hire professional office cleaning companies to handle the job for you.
Luce offers a wide range of customizable and affordable services to keep your workspace looking professional and hygienic. And with well-trained and experienced professional cleaners, maintaining a clean and organized office will seem easy and effortless. You can learn more about Luce’s different offerings when you visit https://www.luce.sg/services/office-cleaning.
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